Data Collection & Sources
At HCRH, we understand that your professional journey is personal. To provide our Career Readiness services, we collect information that allows our AI Mentor to provide tailored feedback and help you build evidence-based portfolios.
Identity Info
- check_circleFull Name & Contact Details
- check_circleProfessional License Numbers
- check_circleInstitutional Affiliations
Clinical Data
- check_circleCase Studies & Performance Metrics
- check_circlePeer Reviews & Mentorship Logs
- check_circleReadiness Score History
How We Use Your Data
We process your data primarily to enhance your Empowered Readiness. This involves complex analysis of your career evidence against industry-standard healthcare benchmarks.
AI Mentorship Training
Your de-identified clinical entries help train our AI to understand nuanced healthcare challenges, providing better coaching for the community.
Readiness Benchmarking
We compare your skill set against real-time industry demands to suggest precise educational pathways.
Account Security
We use authentication data to protect your account and verify your identity when you access the platform.
Sharing Policy
We do not sell your personal data. We may share data with:
- arrow_rightSupabase (database infrastructure)
- arrow_rightOpenAI (AI coaching engine, anonymised)
- arrow_rightStripe (billing only)
- arrow_rightNo recruitment agencies without consent
Retention
We retain your data for as long as your account is active or as needed to provide services:
- arrow_rightAccount data: held for account lifetime
- arrow_rightAI conversations: 24 months
- arrow_rightBilling records: 7 years (legal requirement)
- arrow_rightDeleted on account closure within 30 days
Enterprise-Grade Security
While we are a career platform, we treat all professional records with the clinical rigor of healthcare data providers. We use AES-256 encryption at rest, TLS 1.3 in transit, and SOC 2-compliant infrastructure for all data storage.
Your Rights (UK GDPR)
In accordance with UK GDPR and the Data Protection Act 2018, HCRH grants you full control over your career portfolio and clinical evidence.
Access
Request a complete export of your career readiness data at any time.
Rectify
Correct inaccurate certifications or outdated professional records.
Delete
Exercise your Right to be Forgotten and purge your account data permanently.